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Marketing Attitudes and Psychology – Making the Connection with your Prospects
Marketing is the transposition of an attitude which you hope customers want to jump in and join. A Marketing Plan without the transference of vitality attitudes is a dead marketing strategy. Marketing is about attitude and psychological science, understanding what drives a customer to buy is key in developing a successful marketing project. Here are some avid attitudes and philosophies to include in your Marketing efforts…
– Passion: Passion and belief in yourself, your business and your products attracts customers. It should be reflected in all your Marketing materials.
– Give it Away: Be generous with your knowledge by giving prospects free information and expert advice. It will come back to you threefold in publicity and referrals.
– Be Fast: We are a highly competitive, instantaneous society. You better be fast in responding to prospects and customers alike because your competitors sure will be!
– Clean Company Image: Keep your company looking good; have an updated website and run a Professional, orderly organization. Attract instead of detract!
– Telephone Skills: You and your employees should be happy to hear from prospects and customers. Be friendly, happy and engaged. They should feel important.
– Sell Value:
- Value is more important than Price.
- Enhance your Perceived Value. It is the value that your customer thinks he or she is getting.
- Offset a prospect’s awaited(p) price with your value offering: i.e. benefits, quality, presentation, repute, experience, credibility, the green factor, etc.
– Be in Tune with your Customers: Be engaged and sensitive to your customer’s needs as they change over time. Listen to your customers! They are telling you what your Marketing Strategy should be moving toward. Be proactive and fix issues before they become major. Be easy to conduct business with.
– Be Flexible: Work with your customers and the changing trends. Meet your customers more than halfway. Understand that flexibility relates directly to Service, Quality, Price, Value, Selection, Payment Plans, and Location – all those important Marketing components. Be flexible to your customers’ needs.
Marketing is Psychology
Understand some customers are Logical and other Emotional. Based on their psychology, you tailor your presentation and communications. Make it easy for a prospect to unconsciously buy into your offering. Some like images, a painted picture. Others like numbers and proof. Some like a little of both. I like to sell prescribed benefits that make a prospect feel good, no matter if he or she is left or right brain dominate. Remember, passion and belief sells – fill your prospects with self-confidence. The surefooted unconscious expressage sells the conscious mind way before the sale occurs. You master this psychological transference in your Marketing and Sales Program, you will be profitable. Bone up on your Psychology skills!
About the Article Author
Frank Goley is a business consultant, business planner, and business turnaround consultant for ABC Business Consulting, and he has been helping companies to succeed for many years. He is an expert in developing business plans, marketing plans, funding plans, strategic plans, turnaround plans, web marketing strategies, and project specific business plans. Frank is also a business coach and a web development, web marketing and web seo consultant. Frank is author of the business plan book, The Comprehensive Business Plan Workbook – A Step by Step Guide to Effective Business Planning, and he has over 50 published articles on business success strategies. He also writes the Business Success Strategies Blog.
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